Shipping policy
UK Shipping & Delivery
We operate warehouses in the United Kingdom, Germany, Italy, France and Spain. Your order is dispatched from the warehouse closest to your delivery address.
Processing time
Orders are normally processed within 1–2 working days after payment confirmation. Processing may take slightly longer during busy or promotional periods.
Estimated delivery time
Standard delivery normally takes 3–5 working days after dispatch. The estimate shown at checkout may vary by product and destination.
Deliveries are made Monday to Friday. Delivery is not normally made at weekends or on public holidays.
Shipping costs
Any applicable shipping charge is shown at checkout before payment.
Order tracking
After dispatch, you will receive an email containing your tracking number and the carrier’s tracking link.
Check your delivery details
Please check your delivery address and contact details before placing your order. Additional shipping charges may apply if a parcel cannot be delivered because the address is incorrect or incomplete.
Need help?
If your order has not arrived within the expected timeframe or the tracking information has not updated, contact support@citysportspro.com.