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Help & Advice
Shipping
What countries do you ship to?
What countries do you ship to?
We operate warehouses in the United Kingdom, Germany, Italy, France, and Spain, allowing us to provide fast and reliable delivery across the UK and all European countries.
Your order will be shipped from the warehouse closest to your location to ensure the quickest delivery time.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
If you need to return your item, we offer free returns within the eligible return period.
Depending on the product type and size, we will either:
• Provide you with a free return shipping label, or
• Arrange a free pickup service from your location.
Please contact our support team at support@citysportspro.com with your order details, and we’ll guide you through the return process quickly and smoothly.
How long will it take to receive my refund?
How long will it take to receive my refund?
We normally issue the refund within one business day after your return is received at our warehouse.
Based on the return carrier’s delivery time, your refund should be completed within 7 days.